Refund policy
Return & Refund Policy
Last updated: October 9, 2026
At VEYRO, customer satisfaction is important to us. We want every customer to have a positive shopping experience.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at veyroesupport@gmail.com as soon as possible.
Include your order number, a description of the issue, and photos of the product and packaging when available.
Our team will review your request and work toward an appropriate resolution, including a replacement or refund when applicable.
Returns and Exchanges
If you would like to return or exchange an item for another reason, please contact veyroesupport@gmail.com before sending anything back.
Return eligibility, instructions, and any applicable return shipping costs will be communicated before a return is authorized.
Please do not send products to the shipping address shown on your package without receiving return instructions from us.
Order Cancellations
If you need to cancel an order, contact us as soon as possible.
We will attempt to accommodate cancellation requests before orders are processed or shipped. Once an order has shipped, cancellation may no longer be possible.
Refund Processing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Your Consumer Rights
Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.
Contact Us
For return, refund, exchange, or cancellation questions, please contact:
VEYRO Customer Support
Email: veyroesupport@gmail.com